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Medical Alert FAQ's

Q. Who am I reaching when I push my help button?

A. Your help signal is received in a matter of moments by our trained Care Specialists who are here to assist you 24/7.

Q. Can more than one person be protected at the same location?

A. Yes, simply request an additional alert button. Your monthly monitoring fee remains the same.

Q. Will my system work outside in the yard?

A. Yes, the signal range can cover a large front and back yard area. Emergency help will automatically be sent if our operators are unable to establish communication with you. An important point to remember when obtaining senior alarms systems for you or a loved one is that many falls do happen not only inside the home but in the yard or driveway.

Q. My elderly parents live with me – why would they need a medical alert system?

. Regardless of where they live, they will be home alone at times and may suffer a fall, stroke or other medical emergency. If your older parents live with you, you still need to go grocery shopping, run errands and so on, and you cannot always be there 24/7 365 days a year. A medical alert personal emergency response system provides peace of mind for all of you.